Frequently Asked Questions
1. What is Aistru and what makes it different from other canned coffees?Aistru is Malaysia’s first zero-sugar, zero-calorie black coffee in a can. Unlike many ready-to-drink (RTD) coffees, Aistru contains no added sugar, no artificial sweeteners, and no unnecessary additives — just bold, aromatic black coffee made for those who love it clean and pure.
2. What ingredients are in Aistru?
Our coffee contains only premium roasted coffee beans and filtered water — no sugar, no creamers, no preservatives. It’s made for coffee lovers who want an unaltered, health-conscious coffee experience.
3. Is Aistru suitable for vegans or those with dietary restrictions?
Yes, Aistru is vegan-friendly and contains no dairy or animal-derived ingredients. It’s also suitable for people who are lactose intolerant or on a plant-based diet.
4. Is Aistru safe to drink every day?
Yes! Aistru is safe to enjoy daily, especially since it contains no added sugar, calories, or artificial ingredients. However, like all caffeinated drinks, we recommend moderate consumption based on your personal caffeine tolerance.
5. What is your shipping policy?
We ship across Malaysia. Shipping rates and delivery times are calculated at checkout based on your location. Orders are usually processed within 1–2 business days. You’ll receive a tracking number once your order ships.
6. What if I receive a damaged or incorrect order?
If your order arrives damaged or incorrect, please contact us via our Contact page with your order number and photos of the issue. We’ll arrange for a replacement or refund in line with our Refund Policy.